Cutting-Edge Insurance Customer Service Channels Set to Launch from RightSure Insurance Partnership with Elafris AI

Παρασκευή, 08 Σεπτεμβρίου 2017 03:00
Integrating Elafris' SMS and chatbot capabilities into our current service channels will let policyholders seek assistance any time using their preferred method to reach us." said Insurance entrepreneur Jeff Arnold, RightSure's President and CEO
Elafris, the Artificial Intelligence communications provider, announced a new partnership with RightSure Insurance Group, the innovative agency offering premium Insurance products, to bring cutting-edge customer service to clients via the Elafris AI communications platform. "RightSure has a stellar reputation for service and is well-known for effective implementations of Insurance technology." said Elafris CEO Jake Diner, "This makes them the ideal partner to be one of the first to implement AI-driven service. Elafris is proud to work with such a well-regarded agency." The Elafris communication platform brings intelligent, automated agents to the communication channels customers love like Facebook Messenger, SMS, and Amazon Alexa. Lightning-fast adoption of texting, chat apps, and voice-enabled devices means customers already expect service on these channels from businesses, including Insurance providers. The Elafris technology puts agencies and insurers at the communications forefront with mature solutions on these emerging channels. "We are thrilled to work with innovative firms, like Elafris, that help us better serve and advise our clients. Integrating Elafris' SMS and chatbot capabilities into our current service channels will let policyholders seek assistance any time using their preferred method to reach us." said Insurance entrepreneur Jeff Arnold, RightSure's President and CEO. RightSure is widely recognized by the Insurance industry and customers alike for superior service, receiving the prestigious Safeco Insurance® President's Award for top performance. This reputation is earned, in part, by its innovative mindset—making sure they are the first to offer the best products and service delivery options. The addition of Elafris AI joins to the list of RightSure advances that make it a market leader and customer favorite.

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