The Anthem Blue Cross Medicare Solutions Center recently opened in Chinatown to deliver a high level of support to consumers who are exploring their Anthem Medicare health insurance options, as well as current members of Anthem Blue Cross’ (Anthem) Medicare health plans. As part of the program, consumers will be able to speak with an Anthem associate face-to-face and gain a better understanding of the Medicare plans and benefits available to help them achieve their health goals.
“The Anthem Blue Cross Medicare Solutions Center will make it easier for members of the community to work directly with us and find the information and tools they need to learn more about their Anthem Medicare options and obtain high-quality, affordable health care,” said Josh Martin, President of Anthem’s Medicare West Region. “Anthem strives to be a trusted partner to our members and people we hope to serve in the future, and this center is just one example of that commitment. The Anthem Blue Cross Medicare Solutions Center will help us to stay connected with the local community, strengthen our relationships, and be a partner with consumers to tackle their everyday health challenges.”
The center will be staffed by individuals who can offer assistance in English and Chinese. They will work with consumers to answer general Medicare questions, discuss the Anthem Medicare health plans available, and provide insight about the benefits offered with each Anthem plan.
Anthem’s Medicare Solutions Center will also organize educational workshops and events for members of the community that will address areas such as nutrition, chronic disease management, and exercise.
“We are happy to see the opening of the Anthem Blue Cross Medicare Solutions Center,” said James Woo, MD, Chief Executive Officer of Asian American Medical Group (AAMG). “As health care partners, AAMG and Anthem Blue Cross are committed to the health of the Chinese-American community. In collaboration with AAMG’s own existing Member Relations office, we hope this increase in accessible, bilingual services will help our patients better navigate the health care system and satisfy their health needs.”
Anthem Blue Cross offers the following Medicare plans: Medicare Advantage, including Dual Special Needs plans (DSNPs) for consumers eligible for Medicare and qualifying Medi-Cal; Medicare Supplement; and Medicare Prescription Drug Plans (Part D).
While the Medicare annual election period (AEP) ended recently, many people are still able to enroll in a Medicare plan outside of AEP. These individuals include those who are eligible for both Medicare and Medi-Cal benefits; people who qualify for a special enrollment period, such as those who recently moved; or individuals who are turning 65 and newly eligible for Medicare.
