Lloyd’s announces Bob James as new Chief Operations Officer

Lloyd’s, the world’s leading marketplace for commercial, corporate and specialty risk solutions, announced a number of changes to its Executive Committee, which strengthen the Corporation’s strategic focus in 2023 to deliver against its priorities of performance, digitalisation, purpose and culture. 

Bob James, previously Lloyd’s Market Transformation Director, will assume the role of Chief Operations Officer* for Lloyd’s with immediate effect, and will focus on aligning the Blueprint Two programme with the wider Corporation Operations function.

Bob brings over 30 years of experience in roles covering underwriting, technology, sales, marketing, banking advisory and operations. He began his career in the Operations function at Allstate Insurance in the United States, and has served as the Chief Operations Officer for CNA Commercial Insurance, and QBE North America. He was also the Executive Vice President for MGA Operations and Chief Human Resources Officer at private equity sponsored intermediary, The Amynta Group.

Burkhard Keese will continue as Lloyd’s Chief Financial Officer, with a particular focus on growing the Lloyd’s Investment Platform and risk transformation vehicle London Bridge to attract new capital providers.

Deputy CFO Alex Cliff will join Lloyd’s Executive Committee with immediate effect. Alex will continue to report into Burkhard.

Alex joined Lloyd’s in November 2022 and has over 20 years of experience in the insurance industry, having held senior finance roles in insurance and broking firms including Direct Line Group, StarStone, and AJ Gallagher. Alex is a Chartered Accountant, and spent eight years at PwC in both London and the US.